Hosted Phone System

A “hosted” phone system simply means the brains of your phone system — the PBX — runs on secure servers in a data centre rather than on a box in your comms cupboard. You get all the features of a traditional system, none of the hardware to buy, maintain or replace, and a predictable monthly cost instead of a big up-front spend. For most Irish businesses today, it’s the sensible way to run business phones.

Hosted vs a box on the wall

The old model put a physical PBX unit in your building: you owned it, you maintained it, and when it aged — or the ISDN lines it relied on were switched off — you replaced it. A hosted system removes all of that. Your phones (desk handsets, laptops and mobiles) connect over your internet to a system that’s managed, updated and backed up for you. Add a user in minutes, change a greeting from a web portal, answer the office line from anywhere.

What you get

• No hardware to maintain — no box, no maintenance contract, no surprise replacement.
• Predictable monthly cost instead of a capital purchase.
• All the features included — auto-attendant, ring groups, voicemail-to-email and more.
• Work anywhere — the same system on desk phones, apps and mobiles.
• Built-in resilience — calls divert automatically if your office loses power or broadband.

Hosted, cloud — or the same thing?

You’ll hear “hosted phone system”, “cloud phone system” and “cloud PBX” used interchangeably — they all describe a system that runs off-site and reaches your phones over the internet. For how it works day to day, see our Cloud PBX page. Bellcom builds hosted systems on the Yeastar platform and supports them locally from Mullingar.

Moving from an old system

If you already own an ageing PBX, a hosted system is usually the natural next step — especially with the ISDN switch-off retiring the lines many old units depend on. We’ll assess what you have, keep your numbers, and move you across with minimal fuss.

Talk to Bellcom about a hosted phone system for your business.