“At Applied we’ve been using Bellcom for our phones and internet services for years and couldn’t be happier with the service provided. Everything has been reliable, professional, and handled quickly whenever we needed support. A special mention to Joe, who has always been fantastic with backup service and support. He’s always helpful, responsive, and goes the extra mile to make sure everything is sorted with minimal hassle. Highly recommend Bellcom to anyone looking for reliable phone and internet services along with excellent customer support.”
Sometimes a text is simply better than a call: an appointment reminder, “your order’s ready,” a quick confirmation. Business SMS lets you send and receive texts from your business number — not a staff member’s personal mobile — so the conversation stays professional and on the record.
What you get
- Text from your business number — consistent and professional.
- Two-way messaging — customers can reply and you’ll see it.
- Shared visibility — the team can see the thread, not one person’s phone.
- Great for reminders — cut no-shows with a simple text the day before.
A professional channel, set up right
We enable business texting where it fits your workflow and advise on sensible use (customers appreciate a reminder; nobody wants spam). It sits neatly alongside your calls on the same system, so a missed call can become a quick follow-up text. Availability depends on your setup — ask us whether it’s a fit for your business.
Frequently asked questions
Yes - send and receive from your business number rather than a personal mobile, so it stays professional and shared across the team.
Appointment reminders (great for cutting no-shows), order-ready alerts and quick confirmations customers often prefer over a call.
Availability depends on your configuration - ask us and we will confirm whether it is a fit for your business.