“At Applied we’ve been using Bellcom for our phones and internet services for years and couldn’t be happier with the service provided. Everything has been reliable, professional, and handled quickly whenever we needed support. A special mention to Joe, who has always been fantastic with backup service and support. He’s always helpful, responsive, and goes the extra mile to make sure everything is sorted with minimal hassle. Highly recommend Bellcom to anyone looking for reliable phone and internet services along with excellent customer support.”
Call forwarding sends your calls somewhere else automatically — to a mobile, another office, or a colleague — based on rules you set. It’s what keeps a business reachable when people are out, after hours, or if the office internet drops. Customers just hear a normal ring; they never know the call travelled.
What you get
- Divert to mobile when you’re on the road or working from home.
- Time-based rules — forward automatically outside opening hours.
- Failover diverts — if your broadband goes down, calls still reach a mobile.
- Per-user control — each person’s calls handled their own way.
Your safety net for staying reachable
We configure forwarding on Yeastar so the right calls reach the right place at the right time — and, importantly, so an internet outage doesn’t mean a dead line. For businesses that can’t afford any gap at all, we pair it with automatic internet failover (Orion). See also ring groups for spreading calls across a team.
Frequently asked questions
Yes - by schedule (after hours), per user, or as a fallback if a call is not answered. Callers just hear a normal ring.
Forwarding can divert calls to mobiles during an outage. For zero-gap resilience we add automatic internet failover (Orion).
Yes - it is simple to adjust, and we will show you how, or change it for you.