“At Applied we’ve been using Bellcom for our phones and internet services for years and couldn’t be happier with the service provided. Everything has been reliable, professional, and handled quickly whenever we needed support. A special mention to Joe, who has always been fantastic with backup service and support. He’s always helpful, responsive, and goes the extra mile to make sure everything is sorted with minimal hassle. Highly recommend Bellcom to anyone looking for reliable phone and internet services along with excellent customer support.”
A ring group — also called a hunt group — makes one number ring several phones, so a call is never lost because one person stepped away. It’s the single most useful feature for most small teams: the call finds whoever’s free instead of dying on a busy desk.
What you get
- Ring everyone at once, or in sequence, or the longest-idle person first.
- Desk phones, apps and mobiles together — the office, the road and home all ring.
- Sensible fallbacks — unanswered calls roll to voicemail or another group.
- Per-team groups — sales, support and accounts each handled their own way.
Mapped to how your team really works
We set ring groups up on Yeastar to mirror your actual teams and cover patterns — who should hear a sales call, who covers reception at lunch, where an unanswered call goes next. It’s the quiet workhorse behind “we never miss a call.” Pair it with call forwarding for out-of-hours and voicemail to email so nothing slips.
Frequently asked questions
Another name for a ring group - one number that rings several phones, together or in sequence, so whoever is free answers.
Yes - desk phones, softphone apps and mobiles can all ring together, covering the office, the road and home.
The call rolls to a fallback you choose - voicemail, another group, or a mobile - so it is never a dead end.